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For service managers in industry
More service revenue.We take care of it.
needseeq builds the complete system that helps your teamneedseeq builds the complete system
that helps your team
recommend 2–3× more services than before.recommend 2–3× more services than before.
Customers who trust needseeq
KVDThe Service Association
R. StahlSchaltgeräte GmbH
TerbergHS GmbH
How needseeq works
How your team earns more service revenue in 4 steps — explained in 2 minutes.
What we do for you
You relax. We build your system.
Four steps. All from us. You just need to say whether it fits.
01
We structure your service offering.
We take your existing service catalogue, precisely work out the benefits and services and link them to the challenges of your customer segments — all structured, digital, and adjustable at any time in the Portfolio Tool.
You can easily manage your service portfolio.02
We build the recommendation app for your team.
Technicians, sales reps, inside sales — everyone gets a personalised app that tells them exactly which service to address in a customer conversation and how. Targeted questions. Clear recommendation. No more guessing. On request, directly integrated into their favourite application.
Every customer contact becomes a real opportunity.03
We train your team — without sales pressure.
We show your team how to ask the right questions in a normal conversation and recognise needs — without pressure, without scripts, without feeling like a salesperson. The training is tailored to your industry, your portfolio and your customers.
Your team recommends services with confidence — and feels good about it.04
We connect everything to your systems.
Not yet another app: That's why we integrate needseeq seamlessly into your CRM, ERP & Field Service Management. With our CPQ module, services become directly bookable — on your website, via the recommendation app or from your systems. Simply close the deal directly.
More service revenue — without extra effort from your team.Two packagesStart with one country.
Start with one country.
Or go international right away.
EntryStarter
✓
Portfolio toolStructured service offering with clear recommendation logic
✓
Recommendation appApp for all touchpoints — technicians, sales, self-service
✓
Training (virtual, 2× per year)Live session for your team — including new employees
–
System integrationCRM, ERP and website — transactions run through automatically
–
International rolloutMultiple countries, languages and teams
Who it's for
Teams in one country who want to get started quickly and without risk, and first want to see how the system works in practice.
30 days free trialPrice on requestMonthly fee, cancel anytime
Request a conversationRecommendedPro
✓
Portfolio toolStructured service offering with clear recommendation logic
✓
Recommendation appApp for all touchpoints — technicians, sales, self-service
✓
Training (virtual, 2× per year)Live session for your team — including new employees
✓
System integrationCRM, ERP and website — transactions run through automatically
✓
International rolloutMultiple countries, languages and teams
Who it's for
Service managers who want to systematically activate their entire team — including internationally across multiple countries — and fully integrate automatic service bookings into their systems.
Price on requestMonthly fee, cancel anytime
Request a conversationThe book behind the method
Just ask HOW
The diagnostic method behind needseeq — as a book. How service managers and their teams learn to identify the right needs in a normal customer conversation and recommend suitable services. Without sales pressure. Without a script.
What people say
"This makes the difference! Finally a method that makes service sales scalable."
Jürgen Poidl — VP Solutions, R. Stahl Schaltgeräte GmbH
"A simple, highly effective approach. Turns every customer contact into a real value creation opportunity."
Dr. Thiemo Daldrup — Global Product Management, Fresenius Medical Care
"A real eye-opener — easy to read, profound in content. Changes perspectives in a positive way."
Thomas Sailer — VP Customer Support, Uhlmann Pac-Systeme
Service Sales Sunday
The newsletter for service teams.
Every other Sunday — inspiration, new methods and practical impulses for everyone working in service sales.
No spam. Unsubscribe anytime.
Direct & personal
Just call us.
We talk about your service area and show you what your system would concretely look like. No sales pressure. No pitch.
Call directly+49 152 097 266 35Or by email: lennard.holst@needseeq.com — reply within 24h.